About Casumo

Welcome to Casumo Casino, an online casino and sports betting destination that has been part of the igaming landscape since 2012. We are operated by Recro Limited, a company incorporated under the laws of Malta with company registration number C77858, registered at The Unicorn Centre, Triq il-Uqija, Swieqi, SWQ 2335, Malta. For customers residing in the United Kingdom, we hold a remote gaming licence from the UK Gambling Commission, account number 61549, licence number 061549-R-336718-002. Our services are governed by the laws of England and Wales, and the English courts have exclusive jurisdiction over any dispute arising from your use of our platform. This page tells you who we are, how we operate Casumo casino, and what you can expect when you play with us.

Who We Are

We built Casumo casino around the idea that online gaming should feel rewarding, transparent and genuinely enjoyable. Our UK operation is a distinct entity from our Rest of Europe site, which is run separately by Keep Limited under a Malta Gaming Authority licence. Group-wide, we also hold licences from the Malta Gaming Authority, the Gibraltar Gambling Commissioner, the Swedish Gambling Authority and the Spanish DGOJ, though this page focuses specifically on the UK-facing Casumo online casino you are using now. Our current general terms are version 1.2, last updated on 26 February 2025.

We only accept players located in the United Kingdom. Any jurisdiction other than the United Kingdom is treated by us as a Restricted Jurisdiction, and we strictly prohibit access from persons located in or resident in one, including temporary visitors. We consider the use of a VPN, proxy or any location-masking service, or the provision of false information about citizenship, location or residence, to be a Prohibited Activity under our terms. All transactions on our UK site are processed in British Pounds only.

What You'll Find at Casumo Casino

Our games library includes over 3,500 titles, ranging from classic fruit machines to video slots, Megaways mechanics and jackpot games. When you browse our Casumo slots collection, you'll find content from Evolution Gaming, Play'n GO, Playtech, Pragmatic Play, Relax Gaming, Microgaming, NetEnt, Nolimit City, Big Time Gaming, Push Gaming, Red Tiger, Yggdrasil and many more studios. We also feature headline progressive jackpots including Mega Moolah, Hall of Gods, Divine Fortune and Mega Fortune, alongside jackpot families such as Dream Drop, King Millions, WowPot and Fire Blaze. Progressive jackpot wins are always paid in full and are exempt from our daily maximum-winnings cap.

Beyond slots, we offer table games including roulette, blackjack, baccarat, sic bo and poker variants with side bets. Our Casumo live casino runs on technology from Evolution Gaming, Pragmatic Play and Playtech, and we've built our own branded live tables exclusively for our players, including Blackjack 1 Casumo Live and exclusive Casumo Roulette. Casumo roulette and blackjack tables carry limits from around £5 up to £5,000, and you can also enjoy game shows such as Lightning Roulette, Dream Catcher, Money Drop and Deal or No Deal Live. Demo play is available on many slots, though UK regulation requires your account to be verified before you can use demo mode.

We also run Casumo Sports, our betting service covering more than 40 sports and over 1,000 markets daily with in-play options. If you enjoy Casumo betting, you'll find Odds Boosts, Profit Boosts and Free Bets under Rewards in My Bets, all paid out in cash with no wagering requirements attached.

Casumo App and Mobile Experience

We know that convenience matters, which is why our Casumo app is available for both iOS and Android. Our mobile casino supports Face ID and Touch ID login, Apple Pay, Quick Deposit, pinch-to-minimise gameplay, Spotlight search and a Quick Launch feature that remembers your last four slots played. Whether you access us through the Casumo casino app or your desktop browser, we design our platform so your experience stays consistent and secure across every device. Getting started is simple through our quick Casumo Casino login process.

Rewards, Bonuses and Promotions

Our welcome offer gives new casino players a 50% deposit match up to £100 on their first-ever deposit of at least £20. We require opt-in before you deposit, and the offer is available once per new player aged 18 or over. Wagering must be completed 10 times within 7 days, and while the bonus is active, the maximum bet or spin is capped at EUR 5 or the local equivalent. We also run a sports welcome offer giving you a second-chance free bet of up to £30 if your first qualifying bet loses, alongside ongoing Casumo free spins opportunities such as Spinumo, our daily spin wheel, and The Golden Round for our live casino players. From time to time we run limited campaigns like Umo's Secret Summer Resort and Pragmatic Drops & Wins, so it's worth checking our promotions page regularly. Every bonus we offer comes with clear terms covering eligible games, game weighting and expiry, and we ask that you read these carefully before opting in. For full details, see our Casumo Casino bonus page.

Payments, Withdrawals and Security

We accept deposits via Visa, Mastercard, Apple Pay, PayPal, Trustly, Paysafecard, Skrill and Instant Banking, with a £10 minimum deposit across all methods. Credit cards, cash and cheques are not accepted on our site. We aim to pay withdrawals back through the same method you used to deposit, and our Casumo withdrawal time typically sees payments reviewed and processed within hours, with an approval or denial decision issued within three days. Withdrawals over £10 are free, while a £3 fee applies below that threshold. We cap total daily winnings at £120,000 per player, though this limit does not apply to progressive jackpots. We may carry out additional verification on larger payouts to protect your account and ours.

Support You Can Rely On

Our Casumo live chat is staffed around the clock by real people we call Casumo Ambassadors, never bots, available 24 hours a day, seven days a week. You can also reach us by email at hey@casumo.com. We acknowledge complaints within 24 hours and aim to resolve them within eight weeks; if we can't reach a resolution, eCOGRA acts as an independent dispute resolution service on our behalf.

Our Commitment to Responsible Gaming

We take player protection seriously and provide tools to help you stay in control, including deposit limits, time-outs and self-exclusion options. We encourage every player to treat gaming as entertainment, and our team is always available if you'd like guidance on managing your play at Casumo.