Casumo Cookies Policy

At Casumo, we use cookies and similar tracking technologies to make sure your experience with our online casino is smooth, secure and tailored to you. This Cookies Policy explains what cookies are, how we use them across the Casumo casino platform, and how you can manage your preferences. By continuing to browse or use our services, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit our website. They allow us to recognise your device, remember your preferences, and understand how you interact with Casumo casino online. We also use similar technologies such as pixels, web beacons and local storage, which we collectively refer to as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for a number of important reasons connected to running a safe and enjoyable gambling platform. These include:

• Keeping you securely logged in during your Casumo login session
• Remembering your language, currency and regional preferences
• Enabling core functionality such as our live chat support and account verification
• Analysing how visitors use our site so we can improve navigation and game performance
• Measuring the effectiveness of our promotions, including our Casumo casino welcome bonus and other offers
• Preventing fraud, detecting suspicious activity and supporting responsible gambling tools
• Delivering relevant advertising about Casumo slots, live casino games and sports betting markets

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our site and cannot be switched off. Without them, features such as secure Casumo casino login, session management and age verification would not function correctly. We use these cookies to authenticate your account, remember items in your basket during deposits, and ensure compliance with UK Gambling Commission requirements.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use Casumo casino, including which pages are visited most often and whether error messages are received from certain pages. This helps us continually refine our online casino experience, from the Casumo app to our desktop site. Data collected through these cookies is aggregated and does not directly identify you.

Functionality Cookies

Functionality cookies allow us to remember choices you make - such as your preferred language, region, or the last four Casumo slots you played through our Quick Launch feature. These cookies also support features like Face ID or Touch ID login on our native iOS and Android apps, making your Casumo mobile casino experience faster and more convenient.

Targeting and Advertising Cookies

We, along with our advertising partners, use these cookies to build a profile of your interests and show you relevant adverts about our services elsewhere online. For example, if you've shown interest in our Casumo free spins offers or sports welcome offer, you may see related promotions on other websites. We may also use these cookies to measure the effectiveness of an advertising campaign or to limit the number of times you see a particular advert.

Third-Party Cookies

Certain cookies are placed by third parties on our behalf, including payment providers, analytics services, and our game providers such as Evolution Gaming, Pragmatic Play, Playtech and NetEnt. These partners may use cookies independently to support features like our Casumo live casino tables and Casumo roulette games. We do not control these third-party cookies directly, and we encourage you to review the relevant third-party's own cookie and privacy policies for further information.

How Long Do Cookies Last?

Some cookies are "session cookies," which are deleted once you close your browser. Others are "persistent cookies," which remain on your device for a set period or until you delete them manually. We use persistent cookies to remember your preferences across visits, for instance so that returning to Casumo casino online doesn't require you to reset your settings every time.

Managing Your Cookie Preferences

When you first visit our site, we present you with a cookie banner allowing you to accept or customise your preferences. You always retain control over non-essential cookies, and you can change your choices at any time through our cookie settings tool, usually found in the footer of our website.

In addition to our own cookie management tool, you can control cookies directly through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies while allowing first-party cookies
• Block all cookies from being set
• Delete all cookies when you close your browser

Please note that if you choose to block or delete cookies, certain features of our platform may not function properly. For example, disabling strictly necessary cookies could prevent you from completing a Casumo casino login or accessing your account securely.

Cookies and Mobile Applications

Our Casumo app for iOS and Android may use similar technologies, such as device identifiers and SDK-based analytics, to support features like Quick Deposit, Apple Pay integration and personalised notifications. You can manage permissions and tracking preferences for our Casumo casino app through your device's operating system settings.

Do We Use Cookies for Responsible Gambling?

Yes. We use certain cookies to support our responsible gambling tools, including reminders about time spent playing and detection of patterns that may indicate at-risk behaviour. These cookies help us fulfil our obligations under our UK Gambling Commission licence and ensure that Casumo betting and gaming activity remains transparent and accountable.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our own practices. Any updates will be posted on this page, and where changes are significant, we will notify you through our website or via e-mail. We encourage you to review this policy periodically to stay informed about how we use cookies at Casumo casino.

Contact Us

If you have any questions about this Cookies Policy or how we use tracking technologies across our online casino, please contact our support team via live chat, available 24 hours a day, 7 days a week, or by e-mailing us at hey@casumo.com. Our Casumo Ambassadors are always on hand to help clarify how your data is used.